Showing posts with label profitable customer service design. Show all posts
Showing posts with label profitable customer service design. Show all posts

Operations & Supply Chain Management with Student OM Video DVD (The Mcgraw-Hill/Irwin Series) Review

Operations and Supply Chain Management with Student OM Video DVD (The Mcgraw-Hill/Irwin Series)
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Operations & Supply Chain Management with Student OM Video DVD (The Mcgraw-Hill/Irwin Series) ReviewSince it was new, thought it would come with the text book CD that contains internet material. Book was in decent shape but a little messed up. Not sure if it was shipping or not.Operations & Supply Chain Management with Student OM Video DVD (The Mcgraw-Hill/Irwin Series) Overview"Operations and Supply Chain Management," as the title indicates, provides increased emphasis on supply chain management in the 13th Edition. The 13th Edition continues its market leading up-to-date coverage of service operations as well. The text includes solved examples and problems, enough cases for MBA courses to use without supplementing, and the industry leading technology support suite.

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Project Management wMSProject2007 CD and Student CD Review

Project Management wMSProject2007 CD and Student CD
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Project Management wMSProject2007 CD and Student CD ReviewI ordered this textbook through Amazon as I was able to purchase it at a price that was less than
could get from college bookstore. I received it in a timely manner and as usual the customer service is excellent.Project Management wMSProject2007 CD and Student CD OverviewAs the market-leading textbook on the subject, Project Management: The Managerial Process, 5e is distinguished by its balanced treatment of both the technical and behavioral issues in project management as well as by its coverage of a broad range of industries to which project management principles can be applied.It focuses on how project management is integral to the organization as a whole.The 5th edition reflects the latest changes found in the practice.Other texts discuss the topics covered in this text but they do not view oversight as the project manager's operating environment, as does Larson/Gray.Resumes of managers will soon be primarily a description of participation in and contributions to projects.

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